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Alarms

Updated on October 21, 2025
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Alarms are triggered based on the Alarm rules configured by administrators. In the Alarms module, dispatchers can view all the alarms recorded and address them.  

View all alarms #

From the Alarms module, you can view notifications on specific events.

  1. From the left navigation pane > click Alarms . The Alarms page is displayed.
  2. Select an alarm from the Alarms list. The Alarm details are displayed on the right pane.
    3. NOTE:

    The conditions for which the alarms have been triggered are displayed in the Triggered conditions section.


NOTE:

If an administrator has inserted dynamic variables or parameters while configuring an alarm rule, the additional (variable) information is displayed in the alarm title when the alarm is triggered in the Alarm center.

Dispatchers can view and interpret additional information from the alarm title in the Alarm center, enabling them to initiate appropriate action.

This is a representative image of how the dynamic parameters are displayed in the alarm title.

Search an alarm #

You can search specific alarms and view their status, details, and alarm type.

  1. From the left navigation pane > click Alarms . The Alarms page is displayed.
  2. From the Alarms pane, enter a name in the Search box. The search results list is displayed.
    3. NOTE:

    You can enter an asset, place, or driver name in the Search box. Enter at least three characters to initiate a search operation.

  3. Select the required result from the list. The alarm records matching the search criteria are displayed on the Alarms pane.
  4. Click the required record. The alarm information page is displayed.



    5. NOTE:

    The last 500 alarms or the alarms triggered during the last seven days are available on the Alarms pane.

Filter alarms #

You can filter the alarm records based on the Alarm levels and the status.

  1. From the left navigation pane, click Alarms . The Alarms page is displayed.
  2. From the Alarms pane, click Filter Icon Filter. The Alarm filters pane is displayed.
  3. From the Alarm rules list, select the alarm rule name.
  4. From the Place subscriptions list, select the place name.
  5. In the Alarm level section, select the required checkboxes.
  6. In the Status section, select the required checkboxes.
    7. NOTE:

    You can select multiple checkboxes for filtering.

  7. Click Done. The records matching the filter criteria are displayed on the Alarms pane.
    8. NOTE:

    To clear the applied filters, on the Alarm filters pane, click Reset all.

Alarm details #

The alarm details display the following alarm information:

  • Asset name and alarm type
    • NOTE:

    If an administrator has inserted dynamic variables or parameters while configuring an alarm rule, the additional (variable) information is displayed in the alarm title in the Alarm center.

  • Map view of the alarm location
  • Status: Treated / Untreated
  • Details
License plate of the asset that triggered the alarm
Driver details
Date and time of the alarm
Location of the alarm
Threshold limit for deceleration of a vehicle for an alarm to be triggered
Name of the alarm rule that triggered the alarm

Treat an alarm #

You can mark an alarm as treated to indicate that the issue has been resolved or addressed.

Mark as Treated

On the alarm information page > in the Status section, click Mark as treated. The alarm status changes to Treated.

Mark as Untreated

In the Status section, click the Menu , and then click Mark as untreated. The alarm status changes to Untreated.

NOTE:

You can mark all the Alarms as Treated or Untreated. From the Alarms pane > select the checkbox below the Search box > click the Menu, and then click Mark as treated or Mark as untreated.

View alarm location #

On the alarm details page, you can view the current location and alarm history of assets.

  1. In the Alarms module > from the Alarms pane, select an alarm record. The alarm information page is displayed.
  2. In the Details sections, click Current location. The current location and alarm details are displayed in the map module.

View triggered conditions #

On the alarm details page, you can view the conditions for which the alarms have been triggered. The section will display information on the threshold and the actual values that triggered the alarm.

For example, in this image, the alarm was triggered because the ignition of the asset was ON and the speed exceeded 50 kilometers per hour (actual speed value displayed is 61 kilometers per hour).

  • In the Alarms module > from the Alarms pane, select an alarm record. The alarm information page is displayed. The conditions for which the alarms have been triggered are displayed in the Triggered conditions section.

    • These images shows the reefer error code details in the Reefer error code card in the Triggered conditions section.





View alarm rules that triggered an alarm #

On the alarm details page, you can view the alarm rules that triggered an alarm.

  1. In the Alarms module > from the Alarms pane, select an alarm record. The alarm information page is displayed.
  2. In the Details sections, click View rule. The alarm rules configured in the SCALAR Admin module is displayed.
    3. NOTE:

    The View rule button is displayed only if you have access to the Alarm rules module as an administrator.

View alarm notifications #

You can view recent alarms on the Notifications pane in the upper right corner of the header row.

NOTE:
  • You can only view untreated alarms on the Notifications pane.
  • A red dot is displayed on the icon if new, untreated alarms are available.

In the Alarms module > click Notifications . The recent alarm notifications are displayed in the list.

NOTE:

Click Show more to view all alarms in the Alarm center.

For more information about how to view and configure notifications, see Notifications.