Reefer insights

Reefer insights ensure legal compliance, improve operational efficiency, and meet the high standards required by cold chain industries.

From the left navigation pane, click Reefer insights . The Reefer insights page is displayed.

View reefer insights #

The Reefer insights page provides a view of all reefers in the fleet and historical information on reefer-related parameters.

Available columns #

Column name	Description
Asset name	Name of the asset
Action	Click the icons in the Action column to open: Reefer history Manage temperature alarms
Alerts	Triggered alarms for the asset
Alarm rules	Displays the active configurations. See Manage temperature alarms.
Reefer status	On / Off / Unknown
Reefer type	Indication of the detected reefer brand, model or type.
Fuel %	Fuel level (in %) of the reefer engine
Operating mode	Current operating mode of the reefer engine: Start/Stop Continuous Invalid
Last message received on	Timestamp of the latest update
Zone x status	Active / Inactive
Zone x operating mode	Heating Cooling Invalid Power off Unknown
Zone x temperature	This column displays key temperature readings for zone x from the reefer unit: SP (Set Point): The target temperature configured for the reefer. RA (Return Air): The temperature of air returning from the cargo area back to the reefer unit. Red text indicates that the return air (RA) value is outside the threshold range. SA (Supply Air): The temperature of air being supplied from the reefer unit into the cargo area. Red text indicates that the return air (RA) value is outside the threshold range.
Logger temperature 1-10 (°C)	This column displays logger temperature readings for zone x from the reefer unit
Lin temperature 1-10 (°C)	This column displays lin sensor temperature readings from the reefer unit
Digital input 1-10	This column displays digital input readings from the reefer unit
Lin contact 1-10	This column displays lin contact readings from the reefer unit

Left side pane – Overview #

Within the Reefer insights module, the left side pane provides a quick overview of all available reefers in the fleet and their respective reefer status: On / Off / Unknown.

Click to show/hide the Overview pane on the left.

Total reefers

The top section of the left pane displays the total number of reefers and the status (On/Off/Unknown).
Click any of the statuses in the graph to filter the reefer insights overview on the selected status.

The bottom section of the left pane visualizes Alarms in different sections enabling users to quickly filter records based on assets and category:

Assets with active alarms
Alarms by category

Detail pane #

Click a record in the data grid to view the detail pane on the right. The detail pane displays all available data for the selected asset. Click the different tabs for General Info, Info on Zone 1, Zone 1, Zone 3, and Alarms:

Tab	Field	Description
General info	Reefer status updated on	Reefer status ON/OFF updated timestamp
	Supply voltage	Input voltage for operation in Volt
	Fuel percentage	Fuel level percentage in the tank
	Evaporator temperature	Current temperature of the evaporator
	Ambient temperature	Current ambient temperature
	Hours – Total hours	Total reefer operating hours
	Engine hours	Total reefer engine operating hours
	Electric hours	Total reefer electric operating hours
	Power mode	Electric/Diesel mode of operation
	Operating mode	Start-Stop/Continuous mode of operation
	Speed mode	High/Normal
Zone 1 – 3	Mode	Heating / Cooling / Invalid / Poweroff / Defrost / Pretrip
	Speed mode	Normal / High / Low
	Set point	The target temperature configured for the reefer
	Return air	The temperature of air returning from the cargo area back to the reefer unit
	Supply air	The temperature of air being supplied from the reefer unit into the cargo area
	Humidity	Humidity in the zone in percentage
	Evaporator	Evaporator temperature
Alarms	Alarm list	Shows the list of triggered alarm based on the active configurations. See Manage temperature alarms.

View reefer history #

To access the reefer history, click the History icon in the overview page, or in the upper right corner of an asset’s Detail pane, click View history to consult the available historic reefer data for an asset. The available data is displayed in differect charts.

In the upper right corner, you can show or hide specific charts using the Chart display dropdown menu, and set the period of the available data: Today, Last 2 days or a custom date range.

Use the mouse cursor to hover over the charts and display additional info.

NOTE:

Temperature data is only available for a maximum of 2 days.

Manage temperature alarms #

To access the alarm configuration for an asset, click the Alarm icon in the overview page. The Manage temperature alarms page for that asset is displayed.

You can configure alarms in Return air, Logger, or LIN. Click any of the sections to add an alarm.

Add threshold #

Thresholds #

Click Add threshold to configure an alarm range or setpoint for the selected asset:

First, select Range or Setpoint using the toggle buttons.
Next, set the temperature range (Min/Max) or the setpoint.
Next, set for which temperature zones/sensors the threshold should apply.

NOTE:

You can remove configured thresholds by clicking the Trash icon on the right.

Schedule alarm #

Under Schedule alarm, you can set the time period when the threshold should apply.

First, select Daily (default) or Custom using the toggle buttons.
When selecting Daily: If needed (default 24 hours), select Specific time period to set a specific daily time period during which the threshold should apply.

When selecting Custom: a custom schedule must be added by clicking Add schedule.

Here, you can set a custom time period for all days, or only specific days:

Set your preference and select Done at the bottom. The scheduled days are then displayed under Schedule alarm:

After configuring thresholds for the required zones or sensors, the Manage temperature alarms page indicates the active alarm configurations for zones or sensors:

The active alarm configurations will now trigger an alarm as soon as a threshold is exceeded. Triggered alarms will be visible in the Overview page (in the Alerts column), in the detail pane (in the Alarms tab) and in the Alarm center.

Search #

On the Reefer insights page, search an asset by entering the asset name or license plate number in the Search asset name and license plate box.

NOTE:

Enter at least three characters to initiate a search operation.

Filter pane #

To narrow search results, you can filter asset records to view specific records based on the operating mode, fuel level, zone status. On the data grid page, click Filters. The Filters pane is displayed.

Select an operating mode or zone status, or set a fuel level.
The results matching the filter criteria are displayed on the Fleet overview page.
Click Reset all to reset the filter settings.

NOTE:

You can select multiple filters. To clear all the applied filters, click Reset all.

Customize column view #

You can customize the view on the Fleet overview page to display or hide specific columns.

On the Reefer insights page > click Columns, and then select the checkboxes for the column headers from the Column display list. The view on the page is rendered based on the selected columns.

NOTE:

Grey columns cannot be hidden.
To clear all the applied filters, click Reset.

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