Alarms are triggered based on the Alarm rules configured by administrators. In the Alarms module, dispatchers can view all the alarms recorded and resolve them.
View all alarms #
In the Alarms module, you can consult notifications on specific events.
- From the left navigation pane > click Alarms . The Alarms page is displayed.
- Select any alarm from the Alarms list. The Alarm details are displayed in the right pane.
Search an Alarm #
You can search for specific alarms and view their status, details, and alarm type.
- From the left navigation pane > click Alarms . The Alarms page is displayed.
- From the Alarms pane, enter a name in the search box. The search results list is displayed.
You can enter an asset or driver name in the search box. Enter at least three characters to initiate a search operation.
- Select the required result from the list. The alarm records matching the search criteria are displayed in the Alarms pane.
- Click the required record. The alarm information page is displayed.
The last 500 alarms or the alarms of the last 7 days are available in the Alarms pane.
Filter Alarms #
There are three types of alarms on the SCALAR platform. You can filter the alarm records as required.
- From the left navigation pane, click Alarms . The Alarms page is displayed.
- From the Alarms pane, click Filter . The Alarm filters pane is displayed.
- In the Alarm level section, select Critical, Warning, or Information.
- In the Status section, select Treated or Untreated.
You can select multiple filter options.
- Click Done. The records matching the selection criteria are displayed in the Alarms pane.
To clear the applied filters, in the Alarm filters pane, click Reset all.
Alarm details #
The alarm details display the following alarm information:
- Asset name and alarm type
- Map view of the alarm location
- Status: Treated / Untreated
- Details:
License plate of the asset that triggered the alarm | |
Date and time of the alarm | |
Location of the alarm |
Treat an alarm #
You can mark an alarm as treated to indicate that the issue has been resolved or handled.
Mark as Treated #
On the alarm information page > in the Status section, click Mark as treated. The alarm status changes to .
Mark as Untreated #
In the Status section, click the menu , and then click Mark as untreated. The alarm status changes to .
View alarm location #
On the alarm details page, you can view the current location and alarm history of assets.
- In the Alarms module > from the Alarms pane, select an alarm record. The alarm information page is displayed.
- In the Details sections, click the Current location link. The current location and alarm details are displayed in the map module.
View Alarm Notifications #
You can view recent alarms in the Notifications pane in the upper right corner.
- You can only view untreated alarms in the Notifications pane.
- A red dot is displayed on the icon if new, untreated alarms are available.
In the Map module > click Notifications . The recent alarm notifications are displayed in the list.
Click the Show more link to view all alarms in the Alarms module.
Configure Alarm Notifications #
You can define for which alarm levels you want to receive notifications whether in-app or through email.
- In the Notifications pane, click Settings . The Alarms page is displayed.
- Select the required checkboxes, and then click Save.
Notification mode #
Fields | Description |
In-app notifications | Notifications are available in the notifications pane on the SCALAR platform |
Notifications are emailed to the user. |
Alarm levels #
Fields | Description |
Info | Activity of an asset, such as entering or leaving a site |
Warning | Driving behavior of the driver, such as harsh acceleration and harsh break |
Critical | Safety related information about the asset |