User management

The Users module enables administrators to manage various user-related functions, such as adding new users, editing user details, and viewing user list.

Only authorized users can access the SCALAR application based on the assigned role.

Available roles and modules #

The available roles and modules accessible to SCALAR users are listed as follows.

Role	Accessible tabs	Key functions
Administrator	Trailer, Home, Admin, Support, Datahub portal	Manage organizational resources, such as users, assets, and places
Brake Performance Manager	Home	Monitor break performance data of trailers and determine whether action is required
Certificate Service Manager Devops	PKI	Monitor the PKI (Public Key Infrastructure) of an organization to ensure secure communication over a network
Contract Manager	Admin	Manage organizational resources, such as users, assets, and places
Customizer	Service portal	Manage impersonation sessions generally aimed at addressing issues or troubleshooting
Data Protection Officer	Data Privacy	Manage data privacy requests
Development PKI Certificate Requester	PKI	Facilitate deployment and management of digital certificates within the development environments to ensure secure communication of systems and application over networks
Dispatcher	Trailer, Home, Support, Reports	Monitor organizational resources, such as assets
Eco Coach	Eco Coach, Reports	Track driving behavior and manage reports
OE Manager	Diagnostic Suite	Monitor diagnostics and use diagnostic tools to assess, analyse, resolve, and improve various aspects of operational processes within the organization
OEM Analyst	Trailer, Home	Monitor organizational assets, such as trailers
OE Technician	Diagnostic Suite	Monitor diagnostics and use diagnostic tools to assess, analyse, resolve, and improve various aspects of operational processes within the organization
Series PKI certificate requester	PKI	Facilitate secure issuance, installation, and management of digital certificates within a series of operations or events
Session Manager	Admin	Manage organizational resources such as users, assets, and places
Support User	Support	Manage support tickets
Workshop Manager	Admin	Manage organizational resources such as users, assets, and places
Workshop Technician	Diagnostic Suite	Monitor diagnostics and use diagnostic tools to assess, analyze, resolve, and improve various aspects of operational processes within the organization

Video Management Solution (VMS) roles #

The VMS solution requires specific packages to be enabled for your organization:

• When the standard VMS package is enabled, the specific roles VMS Admin, VMS Standard, VMS No Live Stream, and VMS Maintenance can be assigned to your users.
• The role “VMS No Blur” requires a GDPR-specific package to be available.

When enabled, “VMS” will be available as an additional module in the module list. Click VMS to navigate to the VMS portal where the approriate role access will be applied.

Role	Accessible tabs	Key functions
VMS Admin	Access to FT Vision tab and FT Admin tab with blurring functionality	A full-access administrative role for FT Vision and FT Manager functionalities, with privacy blurring enabled. This role supports complete fleet operation and configuration while ensuring compliance with privacy laws by masking sensitive visual data.
VMS Standard	Access to FT Vision tab with blurring functionality (default role)	A standard operational role providing access to FT Vision functionalities such as live view, playback, evidence, and reporting, with privacy blurring applied. This is the default role for users who need operational visibility while adhering to privacy requirements.
VMS Maintenance	Only access to FT Maintenance, not to FT Vision (for workshops only)	A specialized role intended primarily for workshops or technical service teams. Users have access only to the Device Maintenance module, allowing them to monitor device health, manage hardware/software versions, and handle failures, without any access to FT Vision or operational data.
VMS No Live Stream	Same as Standard role, but without Liveview functionality (asked by German customers)	A restricted version of the STANDARD role, where users have access to FT Vision features except live streaming. Privacy blurring is still applied. This role is commonly used in regions with stricter regulations (e.g., Germany), where live video monitoring is not recommended.
VMS Admin + VMS No Blur	Access to FT Vision tab with blurring functionality (default role)	A full-access administrative role that allows the fleet manager to use both FT Vision (operational monitoring) and FT Manager (fleet configuration and control) functionalities without privacy masking. Users in this role can view unblurred video streams, including faces and license plates, typically where privacy permissions have been explicitly granted.
VMS Standard + VMS No Blur	Access to FT Vision tab without blurring functionality	An operational role with access to FT Vision for monitoring fleet activities such as live view, evidence, and reports, without any blurring applied. Users can view all video data clearly, including sensitive details, where permitted by privacy regulations.
VMS Standard + VMS Maintenance	Access to FT Vision, FT Admin & FT Maintenance tab, with blurring functionality	A comprehensive technical role with access to FT Vision, FT Manager, and Device Maintenance modules. This role includes privacy-compliant blurring, ensuring that faces and license plates are masked while still enabling full operational control, device management, upgrade campaigns, and troubleshooting.

Invite user #

The account owner is added as a user and is configured as the first administrator on the ZF SCALAR platform. The account owner can thereafter add more users, resources such as assets, drivers, and other users and teams in the Admin module.

1. In the Admin module > click Users . The Users page is displayed.



2. Click Invite user. The Invite user page is displayed.
3. Enter information in the various sections as explained in the table below.

4. To generate a Welcome email, on the Invite user page, click Send invitation. A message is displayed confirming that the user has been invited. The user is added to the user list with the status Pending.

Edit User #

You can edit user details such as profile photograph, name, and email address as well as access-related information related to roles and teams from the user information page.

1. In the Admin module > click Users . The Users page is displayed.
2. To edit a user, go to the users list, and then click the required user. The user details page is displayed.
3. Modify the required information in the User details, Invitation, and Access sections.
4. Click Save. The updated information is saved.

Edit user details #

You can modify user-specific details, such as upload or replace the profile photograph and modify the name and email address of the user. For more information, see Invite a User.

Upload or replace profile photograph #

1. On the user information page > go to the User details section > click Photo. The Photo dialog is displayed.
2. Click Upload photo to browse and select the image to be uploaded. The Crop & rotate dialog is displayed.
NOTE:

The image file formats supported are .png and .jpg

3. Use the slider to zoom in or zoom out, use the Rotate options to flip the image left or right as required, and then click Save. On the Users page, the profile photograph is reflected next to the username. You can also hold and drag the image to adjust its position.

Edit access #

You can manage user access to resources by editing the role and team information.

Edit role #

On the user information page > go to the Access section, and then click Roles. The Roles page is displayed. For more information on how to assign roles, see Manage Access.

Edit active teams #

On the user information page > go to the Access section, and then click Active teams. The Teams page is displayed. For more information on how to assign teams, see Manage Access.

View user list #

In the Admin module > click Users . The Users page is displayed.

Available fields

Column name	Description
Name	Full name of the user
Email	Email address registered with ZF
Roles	Role assigned to the user, such as Administrator, Contract Manager, Dispatcher, and Data Protection Officer
Teams	Teams with which a user is assigned NOTE: A user can be assigned to multiple teams.
Status	Account status type: Active, Inactive, Pending, Rejected, or Expired NOTE: If user creation is incomplete because of actions required of a user, the status is marked as Pending.
EULA	Status type: Accepted or Never accepted The EULA policy in SCALAR is a legally binding contract that all users must agree to before using the SCALAR platform.

Filter users #

On the Users page, you can filter users to narrow search results based on the roles, teams, login access, EULA, and account status by using the Filters option.

1. In the Admin module > click Users . The Users page is displayed.
2. Click Filters to display the Filter pane.
3. Select the required options in the Roles, Teams, Login access, EULA, and Status sections. The user records that fulfill the criteria are listed.

Filter users assigned to a specific team #

From the Teams section, select the Users from a specific team option. The Specify a team name list is displayed. Enter the team’s name with which the users are associated. The teams to which the user is assigned are listed.

Search a user #

In the Admin module > click Users . The Users page is displayed. In the Search box, enter the search criteria. The asset records matching the search criteria are displayed.

Export user records #

User records can be exported as a CSV file for analysis and reporting from the Users page.

In the Admin module > click Users . The Users page is displayed. Click the Export link. The exported data is downloaded as a CSV file to the Downloads folder on your PC.

The image below shows a sample CSV file downloaded containing user details.

For more information about the column names, see View User List.

Remove a user #

1. In the Admin module > click Users . The Users page is displayed.
2. Click the required user record. The user details page is displayed.
3. Click Remove <user name>. A confirmation message is displayed.
4. Click Remove account. The user account is permanently deleted from the ZF SCALAR platform.