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Getting started

Updated on August 12, 2026
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The SCALAR platform has been developed to offer a comprehensive solution to the transportation and logistics sector to manage their fleet operations. This topic describes how new users can start using the SCALAR platform.

NOTE:

SCALAR supports the following browsers:

  • Google Chrome
  • Microsoft Edge
  • Safari
  • Mobile Safari
  • Mobile Chrome

Help conventions #

The following table provides a description of the conventions used throughout the SCALAR online help.

NotationDenotes
> Successive menu options, navigation levels, or steps appear with a greater-than sign (>) between the UI text to be selected consecutively, for example, on the Units page > click Columns.
Bold textText in bold denotes the names of UI elements, such as page, options, lists, and commands.
*The fields that are marked with an asterisk are mandatory.
NOTEA note provides additional information that is useful but not critical to the reader.
TIP A tip is a type of note that helps users apply the techniques and procedures described in the text to their specific needs. A tip suggests alternative methods that may not be obvious. It helps users understand the benefits and capabilities of the product. It is not essential for the basic understanding of the text.
IMPORTANT An important note provides information that is essential to the completion of a task. Users can disregard information in a note and still complete a task, but they should not disregard an important note.
WARNING A warning means “Don’t do this” or that this step might be irreversible, for example, leading to permanent data loss.

Account activation #

After the account owner is onboarded on the SCALAR platform, they can create additional user accounts to on-board other administrators or normal users. If you are a first-time user, you must create and activate your account to start using the platform.

Provide consent on EULA, T&C, and DPA policies

If you are a first-time user, you must create and activate your account and read and accept the applicable policies before you start using the SCALAR platform.

An account owner must review and accept the following legal documents:

  • End User License Agreement (EULA)
  • Terms and Conditions (T&C)
  • Data Protection Agreement (DPA)

All other users are required to review and accept only EULA.

Existing SCALAR users (including drivers) can provide consent while signing in, while new users can provide consent during the on-boarding process.

For more information, see EULA, Terms and conditions, and Data Protection Agreement.

NOTE:

The account owner is also referred to as the first administrator.

  1. Click the Create account link included in the Welcome email. The Create an account page open in a browser tab.
  2. On the Sign In page, enter your username and password.
  3. Select the preferred language from the language list, and then click Continue. The account is created, and a confirmation message indicating that the account is successfully created is displayed.
  4. NOTE:

    The account is then activated, and the account status changes to Active.

  5. Click the Return to sign in link. The SCALAR platform sign-in page is displayed.
  6. NOTE:

    You must complete the activation process within time: the link is valid only for 72 hours. It is recommended that you click these links to browse through the terms and conditions: T&C for digital connected services and T&C for processing of personal data. As a first-time user, you can update your profile information, such as upload your profile photograph, change the password, and modify notification settings.

    Getting Started TC

Sign in #

After a new user account is activated, you can use your sign-in credentials to sign in to the SCALAR platform.
URL: https://app.zf-scalar.com

Access the SCALAR platform through your browser, and enter the login credentials

  1. To go to the SCALAR Sign in page, in the address bar of a browser, enter the URL address provided. The Sign in dialog is displayed.
  2. In the Email and Password boxes, enter your sign-in credentials, and then click Sign in. The Home page is displayed.
  3. NOTE:

    From the language list, select the preferred language in which the application is to be launched.

Reset password #

You can reset the password if you forget your password.

  1. On the Sign in page, click the Forgot password link. The Forgot password dialog is displayed.
  2. NOTE:

    To cancel the password reset operation and go to the Sign in page, use the Return to sign in link.

  3. Enter the email address at which the link to reset the password will be sent, and then click Reset password. A confirmation message is displayed indicating that the link for password reset is sent to the specified email address.
  4. Click the Reset Password link contained in the email.
  5. NOTE:

    The link to reset the password is valid only for 72 hours.

Sign out #

  1. From the top-right corner, click ZF account . The manage your account menu is displayed.
  2. Start Account
  3. Click Sign out. You are signed out of the SCALAR platform.

Password policy #

To enhance account security, all SCALAR users must change their password within 180 days. If the password is not updated within this period, it will expire, and an expiration notification email will be sent. After it expires, you must reset your password from the SCALAR login page within 72 hours. For more information, see Reset Password.

IMPORTANT

  • A reminder message will appear on the Account page 30, 7, 3, and 1 day(s) before your password expires.
  • Starting 30 days before your password expires, you will receive reminder emails in your native language containing a link to change your password.
  • After 10 incorrect password attempts, your account will be locked. To unlock it, follow the instructions contained in the email sent to you.
  • If your account is inactive for 6 hours or more, your session will automatically time out.

Password creation rules #

When creating a new password, you must ensure it meets the following criteria:

  • The password must include a mix of lowercase letters (a-z), uppercase letters (A-Z), numbers (0-9), and special characters, such as !@#$%^&*
  • The password length must be at least 10 characters
  • The system maintains a history of your previous 3 passwords. Hence, you must not use any of your last 3 passwords while creating a new one

Create a new password #

  1. On the SCALAR platform, from the top-right corner, click your initials (ZF account) > Manage your account. The account settings page is displayed.
  2. In the Password section, click Password. The Sign in dialog is displayed.
  3. To enter your new password, click Forgot password. The Forgot password dialog is displayed.
  4. Refer to the Reset password section documented earlier in this article and follow steps 2 and 3 to change your password. Your password will then be updated and you will be able to sign in to SCALAR.

Understand the user interface – navigation #

The Users module is your home screen when launching the SCALAR platform. This section helps you become familiar with the user interface.

NumberIndicates
1Click to expand and view the left navigation pane containing the module names. The modules are logically organized based on functions: organization, fleet operations, and serviceability.
2Click to view the module list and switch between modules (also referred to as packages)
3 Alarm notifications: View notifications for untreated alarms
Message notifications: View notifications for unread messages
 User icon: Click the user icon to access:
– Account settings,
– SCALAR Help center,
– SCALAR status page, and
– Terms and conditions.


Organization switcher: Switch between organizations
NOTE: The Organization switcher feature is available only to those users who are invited and onboarded to two or more organizations.
4Left navigation pane with available section in current module (role-specific)
5Current module



NOTE:

In this example, the users list is displayed.

Switch between modules #

  1. Use the module selection to switch to a different module: . The available modules depend on the user permissions.
  2. Modules
  3. Select the required module from the list. The selected module is launched in a new tab.
  4. NOTE:

    As an administrator, you can assign multiple roles to yourself and other users. Multiple roles can be assigned while or after creating a user account.

Switch between organizations #

In view of various business scenarios such as data sharing, hiring drivers on contract basis, resellers, and technicians who provide support and shared services to multiple organizations, such users can be associated with and onboarded to multiple organizations by means of the same email address, which forms the unique identifier.

NOTE:

An email address of the user is considered as the unique identification while onboarding them to multiple organizations.

Users who are associated with two or more organizations can switch between organizations by using the organization switcher feature without having to sign off and sign in again. The first organization that they are onboarded to is the default organization and is displayed in the header region at the time of signing in to SCALAR.

  1. To switch to a different organization, click the organization switcher . The organizations to which you are onboarded are listed.
  2. Select the required organization. You are directed to the same module of the selected organization in a new tab. The roles and permissions will be based on what is set by the respective organizations.
  3. NOTE:
    • This feature is available only if an administrator invites and onboards a user to two or more organizations. In this example, the user’s default organization is ZF.
    • The default organization can be changed from the Account page > Default Organization. For more information, see Profile management.

Common functionalities #

The following table describes the common UI elements in the application.

UI elementIndicates
SaveSaves the details of the specific page and reverts to the previous page.
CancelCancels the current operation, closes the page, and reverts to the previous page.
ResetClears the entered data or cancels the changes made and retains the previously entered information.
NextOpens the next page in the wizard or form
Pagination controls
A type of accordion menu click > to go to the next page

Admin module #

The SCALAR platform provides role-based access to the users. An administrator can view the following modules described in this table.

ModuleDescription
Organization
UsersManage user-related functions, such as adding new users, editing user details, and viewing user list. In addition, a role can be assigned to a user, and it can be added to a team.
UnitsTrack unit information such as subscription start and end dates, linked asset, and status.
AssetsManage various asset-related functions, such as adding new assets (vehicles) to a fleet, editing asset details, viewing asset list, and exporting asset details. In addition, you can assign an asset to a user or team.
PlacesCreate important places on the map and configure an alarm when an asset enters or leaves the area.
TeamsCreate a new team and assign resources, such as users, assets, places, and drivers to the team.
IntegratorsAdd new integrators and define the access permissions for each feature.
SettingsConfigure general settings, such as set the time zone and default language in which the application is to be launched for your organization.
Fleet operations
Alarm rulesAdd and configure rules for an alarm that will be triggered in case specified events occur, such as harsh braking, over speeding, and sudden fuel drop.
DriversManage driver role-related functions, such as adding a driver, editing driver details, and viewing drivers list.
TachographManage the archiving and RDD requirements of a company through this module. You can configure rules for triggering alerts for warning and critical states for specific vehicle and diver-specific activities.
Serviceability
Audit LogTrace the changes made to various record types.
ModuleDescription
Organization
UsersManage user-related functions, such as adding new users, editing user details, and viewing user list. In addition, a role can be assigned to a user, and it can be added to a team.
UnitsTrack unit information such as subscription start and end dates, linked asset, and status.
AssetsManage various asset-related functions, such as adding new assets (vehicles) to a fleet, editing asset details, viewing asset list, and exporting asset details. In addition, you can assign an asset to a user or team.
PlacesCreate important places on the map and configure an alarm when an asset enters or leaves the area.
TeamsCreate a new team and assign resources, such as users, assets, places, and drivers to the team.
IntegratorsAdd new integrators and define the access permissions for each feature.
SettingsConfigure general settings, such as set the time zone and default language in which the application is to be launched for your organization.
Fleet operations
Alarm rulesAdd and configure rules for an alarm that will be triggered in case specified events occur, such as harsh braking, over speeding, and sudden fuel drop.
DriversManage driver role-related functions, such as adding a driver, editing driver details, and viewing drivers list.
Serviceability
Audit LogTrace the changes made to various record types.

Initial setup #

As an administrator, you must add the following organization resources and configure settings on the SCALAR platform prior to operationalizing the Track and Trace system:

  • Invite users
  • Add assets
  • Add drivers
  • Add places
  • Add teams
  • Add integrators
  • Configure organization settings
  • Add alarm rules
  • Configure tachograph settings

After you have completed these functions, you are all set to manage your fleet operations.

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Welcome to SCALARWelcome to SCALAR
Table of Contents
  • Help conventions
  • Account activation
  • Sign in
  • Reset password
  • Sign out
  • Password policy
    • Password creation rules
    • Create a new password
  • Understand the user interface - navigation
    • Switch between modules
    • Switch between organizations
  • Common functionalities
  • Admin module
  • Initial setup
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SCALAR is ZF’s pioneering Fleet Orchestration Platform (FOP). ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.

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