Skip to content
scalar help center
  • Browse articles
    MULTI_LETTERS_1024px_CYAN
    User documentation

    Provides instructions, guidance and information

    TECHNCAL_INFORMATION_1024px_CYAN
    Hardware installation guides

    Guides the installer through the hardware installation

    Developer documentation

    Serves a crucial resource for software developers

Get support
  • Logout

Login
  • Select Region and Language

    Europe, Middle-East and Africa

ZF

Search

User Documentation

  • Cargo transport
    • Welcome to SCALAR
    • Getting started
    • Home
      • Fleet view
      • Map overview
      • Alarms
      • Messaging
      • Trips
      • Route planner
      • Tachograph
      • Infringements
      • Duty time
      • Brake performance
      • Reefer insights
      • Eco performance
      • Asset insights
      • View and manage driver documentation
      • Fuel drops
      • Data sharing – manage sessions
      • Manufacturer reports
      • Reports
      • Map
        • Monitor assets
        • Monitor drivers
        • Manage and monitor places
      • Reports
        • Custom reports
    • Administrator
      • User management
      • Unit management
      • Asset management
      • Resource combinations
      • Place management
      • Group management
      • Team management
      • Integrator management
      • Settings management
      • Configure alarm rules
      • Driver management
      • Configure tachograph settings
      • Activities
      • Define document types and configure profiles
      • Data sharing – agreement and contract creation
      • Subscription renewal of telematic services
      • Audit logs
      • Impersonation
    • Spot subcontracting
      • Spot subcontracting – Getting started
      • Integrator – Datahub API
      • Driver – Webform
    • Account
      • Notifications
      • Profile management
    • SCALAR Cargo App for Drivers
      • SCALAR Cargo App for Drivers
      • Driver login methods
      • Activities
      • Messaging
      • Schedule
      • Upload documents
      • Service time
      • Settings
    • Datahub
      • Rest API
      • Webhook developer metrics
      • Raw Message Streaming (RMS)
      • Datahub subscription
      • Datacoins
    • Workshop
      • SCALAR EVO Flow / Touch / Flow-Omer
      • Workshop
      • SCALAR EVO Guard
      • SCALAR EVO Pulse
    • Customer portal
      • Unit subscription
      • View subscription information
      • Invoices
      • Manage child organizations
    • Support
      • Reach out to Customer Support
      • My repairs
    • Service
      • OTA manager
    • Data privacy
      • Data Privacy
  • Passenger transport
    • Basic concepts
    • Setup organization
    • What is Passenger transport?
    • Configure transportation service
    • Plan your operations in SCALAR
    • Configure transportation service
      • Manage your transportation services in SCALAR
      • Customization of the Traveler App
      • Publication of new Traveler App versions to the stores
      • Traveler App and Driver App release process
    • Operating the transportation service
      • Monitor your operations in SCALAR Dispatching view
      • Your step-by-step guide for handling operational incidents
      • Place a booking on behalf of a traveler
      • Communicate with your travelers
      • Operations Support Flow
    • Release notes
      • Traveler App Android
      • Traveler App iOS
      • Driver App
      • Web App
  • Software Update Management System (SUMS)
    • Welcome
    • Getting started with SUMS
    • Welcome and get started with SUMS
    • SUMS dashboard
    • SUMS viewer
    • Update vehicle information
    • Software package distribution through Workshop
    • Software package download during EOL production
    • Software package management   
    • Vehicle type management
    • Vehicle management
    • Glossary: Software Update Management System
  • Public Key Infrastructure
    • SCALAR Public Key Infrastructure SaaS Solution

Hardware Installation Guides

  • SCALAR EVO Cast
  • SCALAR EVO Flow
  • SCALAR EVO Guard
  • TrailerCast with Battery
  • SCALAR EVO Pulse
  • Home
  • Docs
  • User Documentation
  • Cargo transport
  • SCALAR Cargo App for Drivers
  • Schedule
View Categories

Schedule

Updated on August 19, 2026
URL copied to clipboard!

Using the SCALAR Cargo app, a driver can view and execute legs assigned to them within a scheduled trip. During execution, feedback is obtained from drivers in a structured manner.

The following sections describe the trip execution process using the Cargo app:

  • Driver feedback using workflows
  • Registering activities

For more information, see Trips overview.

Driver feedback using workflows #

While performing actions, the driver fills in specific questions in the SCALAR Cargo app based on the configured workflow. This information is then available both in the Trips module and the Track and Trace module for the dispatcher (cf. View activities).

NOTE:
  • In the Cargo app, the leg details are displayed in the Schedule module.
  • The asset is linked to the driver after the tacho card is inserted in the tachograph or after manually selecting the asset in the Cargo app.
  • The driver must complete a leg before proceeding to the next leg. Within a leg, the sequence of work needs to be followed.

Context: The Schedule tab in the Cargo app is linked with the Trips page in the SCALAR app. When a driver starts a scheduled action, the corresponding activity is started, which can be seen in the Track and Trace module. Therefore, the feedback entered by the driver in the workflow is not only visible in the Trips module, but also in the Track and Trace module.

  1. Sign in to the SCALAR Cargo app on your smartphone device.


  2. Tap Schedule () at the bottom. The Schedule screen is displayed.
    • When the driver is logged in and not linked to an asset: All legs scheduled for the connected driver are displayed in the Legs section.
    • When the driver is logged in and linked to an asset (by manually selecting an asset or by inserting the tacho driver card): All legs scheduled for the connected driver and all legs scheduled for the selected asset are displayed in the Legs section. In this case, the legs list contains two sections: “Ready to start” and “x legs next”.

    • The driver can start with any of the “Ready to start” legs. The next leg can only be started when the correct asset is selected.


  3. NOTE:
    • The planned start date and time are mentioned, along with the number of actions within that leg.
    • “In progress” indicates that the leg has been started by the driver and the driver must finish this leg before starting another one.
    • Click Show all to view all the assigned tasks. Click Hide all to hide the details.
    • Depending on your configuration, 2 separate tab pages may be available in the Schedule module: Legs / Missions. Planning items can also be sent as missions (without trip or leg level). In case both approaches are combined, 2 separate tab pages will be available before accessing the overview page. The available columns remain the same in both pages. If only one setup is used, no tabs will be shown.
    • In case your organization only supports missions (mission-only planning), the driver will only see an overview of missions. In that case, the driver only needs to start an action (not a leg)
  4. In the Legs section, tap a leg from the list of legs. The Leg details screen is displayed.
  5. The Leg details screen displays the missions, and each mission screen displays the actions to be performed. The missions are places the driver still needs to visit to perform these actions. A mission can have multiple actions.

    In this example, ‘Load the soft drinks and check the status’ is the first mission, while ‘Unload the soft drinks and check the status’ is the next mission. The planned date and time are mentioned. The tags ‘Load’ and ‘Unload’ denote actions.

    TIP:

    Enable the Show info slider to preview the comments added for the mission.

    NOTE:

    In this example, the leg “Coca-cola company to dépot” is selected.

    NOTE:
    • Info button: Use the Info button at every level (leg, mission, action, or order) to display any additional comments or quick action links (URL, telephone number, or 3rd party apps). These specific links will automatically launch the corresponding app when clicked (for example, clicking the URL will launch the default web browser).

    • Levels of the trip:

      The driver receives details of the leg level and the details of all the levels below the leg. The details of the legs, missions, and actions are displayed in the cards on the screen. The orders and load carrier details are listed on the screen.

      For more conceptual information, see Trips.

      • Mission details: On the Leg details screen, click the mission, to view the details of the mission. The status of the missions and the actions are displayed on this screen.


      • Action details: On the Mission details screen, click the action, to view the details of the action.


      • Order details: On the Action details screen, click the order, to view the order details.


      • Load carrier details: On the Order details screen, click the load carrier, to view the load carrier details.


  6. In the Leg details screen, tap Start. A confirmation message to start the leg is displayed.


  7. NOTE:

    An action can be started from the Leg details screen, or the Mission details screen, or the Action details screen.

  8. To confirm, tap Start. The Start action button becomes visible in the mission details.

  9. NOTE:

    Navigate option: In case GPS coordinates (location) are included with a scheduled mission, a Navigate button will be available for the driver. This allows the driver to navigate to the location where the action needs to be performed.

    From the mission or leg details, clicking Navigate will launch:

    • the “Sygic GPS Truck & Caravan” in case a route towards that mission is included and the SCALAR Cargo app is online.
      IMPORTANT:
      – 2 consecutive map points may not be further than 200 metres apart.
      – The map provider used to create the route must be identical to the maps used in the Sygic app (e.g. when creating the route in Google Maps, the Sygic app must also use Google Maps to correctly display the route).
    • the default navigation app (For example, Google Maps) in all other cases.
  10. Tap Start to start the action of the first leg. A confirmation message is displayed.

  11. NOTE:

    When a driver starts a planned action that contains related activities, the name of the related activity is displayed. The activity configured in the workflow that can be started is visible. On starting the activity, relevant questions are displayed.

    The planned action remains in the ‘In progress’ state and the Start button is enabled until the ‘Finish planning’ workflow entry is encountered in the workflow sequence.

  12. To proceed, tap Start. The questions defined in the workflow are listed on successive screens. Go through the workflow and provide feedback for all the questions.
  13. NOTE:
    • Questions can be specific to a customer and may vary from customer to customer. A set of questions can be customized for each customer in the workflow.
    • If you go back to the screen where you started the workflow, a message is displayed. Click Resume to resume the workflow.

    Tap Next to move to the next question. This is a representative image of the questions visible on the app.



    After answering all the questions, the inputs are summarized on the next screen. This is a representative image of the summarized answers visible on the app.


    NOTE:

    The relevant information, such as start and end time, driver feedback, among others is displayed on the Trips overview page. You can expand the trip name to view details on the Trip details pane.

  14. Tap Confirm to complete the action. Action 1 of the first mission is now completed.
  15. NOTE:
    • An action is automatically closed after the ‘Finish planning’ workflow entry is executed. Hence, a ‘Finish planning’ workflow entry must be included for a planned action.
    • If only one action is available for that mission, the mission is marked as Finished.
  16. Tap Start to start action 2 of the first leg and then tap Start to initiate the next action.

  17. After answering all the questions, the inputs for the selected action are summarized on the next overview screen. This is a representative image of the summarized answers visible on the app.

  18. Tap Confirm to finish the action. Action 2 of the first leg is now finished.

  19. Tap Finish. A confirmation message is displayed.
  20. Tap Finish. The first leg is completed and the next leg, if available, can now be started.
  21. After finishing all the legs, a Nothing scheduled message is displayed on the Schedule screen.


    NOTE:

    After the workflow is completed, the activity continues until another activity is registered.

Advanced workflow options #

Set scan #

This workflow entry allows you to scan numeric or alphanumeric codes in a workflow. It gives the driver the option to use the smartphone camera or the integrated barcode reader to scan barcodes instead of entering items manually. This offers a faster way of processing articles to be loaded or unloaded.

The scan option (Set scan) can be added in a driver’s workflow. When enabled, the Scan option will be visible at the top of the Cargo app screen, along with the items that are:

  • To do: to be scanned
  • Done: all planned load carriers already scanned
  • Added: added by the driver, but not planned

Click Scan to use the scan option .
The driver can now indicate which planned and unplanned load carriers were treated (loaded/unloaded), either by scanning the barcodes or by manually checking them off (if enabled in the configuration).

The dedicated scan screen is opened and clearly visualizes all load carriers that are:

  • To do: to be scanned
  • Done: all planned load carriers already scanned
  • Added: added by the driver, but not planned

Click ‘X’ next to an item in the list of load carriers to remove the scanned barcode.
After all correct barcodes have been scanned, click Next in the lower right corner to continue the workflow.

Set pallet #

This workflow entry allows you to register (manually or by scanning) empty pallets of a predefined type. While completing the workflow, the driver can indicate the number of pallets that have been loaded or unloaded, so the exchange is correctly registered, and companies can keep track of their pallets.

The pallet entry option (Set pallet) can be added in a driver’s workflow.
When enabled, a dedicated pallet entry screen is available, in which the driver can enter the amount of loaded and/or unloaded pallets.

The pallet amounts can be entered manually.

Or, the scan option can be used to scan pallet barcodes.

Multiple barcodes can be scanned at a time.
Use the options at the bottom of the screen to indicate whether they are being loaded or unloaded.

Click Enter manually to enter a barcode manually.

After entering all required details , click Done to continue the workflow.

Register activities #

A driver can start activities as soon as an activity definition profile is assigned to the linked asset (cf. Activities).

When a vehicle is detected to be in standstill mode, activities, such as loading, unloading, and refueling can be selected by the driver in the SCALAR Cargo app. The real-time and historical data can be viewed by the dispatcher in the SCALAR web app.

NOTE:

During standstill mode, activity selection is restricted based on the tachograph status.

For more information, see Register activities.

Give us some feedback

Was this article useful?

What are we doing well? (0/1000)

Character limit reached

Feedback cannot be empty.

If you need help from Support, you can submit your query at zf-scalar-servicedesk@zf.com.

Thanks for your feedback!

Log in to leave a feedback

Or

MessagingUpload documents
Table of Contents
  • Driver feedback using workflows
    • Advanced workflow options
    • Set scan
    • Set pallet
  • Register activities
ZF

SCALAR is ZF’s pioneering Fleet Orchestration Platform (FOP). ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.

More about ZF

Articles

User documentation
Hardware documentation
Developer documentation

Get in touch

Join our team
Get support
FAQ
SCALAR developers

Cookie Settings

Imprint

Data Protection

© ZF CV Systems Global GmbH

Search

    EMEA

    Americas

    APAC

    India

    Browse Articles

    User Documentation
    Hardware Documentation
    Developer Documentation

    Get Support
    Login
    • [region_toggles layout="vertical"] [custom_flag_menu_script]